1. Acceptance of Terms
Welcome to Fuji Financial Suite ("Fuji", "we", "our", or "us"), a financial management platform operated by Fuji Suite Ltd, a company registered under Nigerian law. By registering an account, accessing our platform, or using any of our services, you agree to be legally bound by these Terms and Conditions, our Privacy Policy, and our Refund Policy.
If you do not agree with any part of these Terms, you must not use our platform.
2. Platform Services
Fuji Financial Suite provides the following services to registered organisations:
- Professional invoice, receipt, and document generation
- Multi-entity and multi-subsidiary financial management
- Automated payment settlement tracking
- FIRS-compliant VAT and WHT tax schedules
- Financial reconciliation, balance sheets, and cash book management
- AI-powered receipt scanning and expense categorisation
- Client portal and document verification
- Developer REST API access (select plans)
Note: Features vary by subscription plan. We reserve the right to add, modify, or remove features at any time with reasonable notice.
3. Account Registration & KYC
To use Fuji Suite, your organisation must complete registration including:
- A valid CAC registration number (Corporate Affairs Commission)
- A valid Tax Identification Number (TIN)
- A designated Master Admin with a verified email address
You are responsible for maintaining the confidentiality of your login credentials. Notify us immediately of any unauthorised use at support@fuji-suite.online.
4. Subscription Plans & Billing
Fuji Suite operates on the following tiers:
- Free / Pay-As-You-Go: 10 free documents on signup; ₦100 per document thereafter
- Startup Plan: ₦7,000/month or ₦79,800/year
- Company Plan: ₦10,000/month or ₦114,000/year
- Enterprise Plan: ₦14,000/month or ₦159,600/year
Annual billing offers a 5% discount. Failure to pay may result in plan downgrade or suspension.
Payment Methods: Card payments via Paystack, and manual bank transfers to our Zenith Bank account. Manual transfers require SuperAdmin verification before plan activation.
5. Acceptable Use Policy
You agree NOT to use Fuji Suite to:
- Generate fraudulent or misleading financial documents
- Impersonate another organisation or individual
- Engage in money laundering, tax evasion, or illegal financial activity
- Reverse-engineer, scrape, or extract source code from the platform
- Transmit malware or destructive code
- Resell platform access without written authorisation
Violation may result in immediate account termination and reporting to FIRS, CAC, or EFCC.
6. Intellectual Property
All platform content, designs, logos, and technology are the exclusive property of Fuji Suite Ltd. You receive a limited, non-exclusive licence to use the platform for your business operations. Documents you generate remain your intellectual property.
7. Limitation of Liability
To the fullest extent permitted by Nigerian law:
- Fuji Suite is provided "as is" without warranties of any kind
- We are not liable for indirect, incidental, or consequential damages
- Our total cumulative liability shall not exceed amounts paid in the 3 months prior to the claim
- We are not liable for actions of third-party payment processors
8. Termination
Either party may terminate at any time. Upon termination, access ends at close of billing period. Fuji retains your data for 90 days for export. We may terminate immediately for breach of these Terms.
9. Governing Law & Disputes
These Terms are governed by the laws of the Federal Republic of Nigeria. Disputes shall be resolved amicably first, then by arbitration in Lagos under the Lagos Court of Arbitration rules.
10. Changes to These Terms
We may update these Terms periodically. We will notify Master Admins via email at least 14 days before material changes. Continued use constitutes acceptance.
1. Who We Are
Fuji Suite Ltd is the data controller for data collected through Fuji Financial Suite. We are committed to protecting your privacy in accordance with Nigeria's Nigeria Data Protection Regulation (NDPR) 2019 and its 2023 amendments. DPO contact: privacy@fuji-suite.online
2. Data We Collect
- Identity & KYC Data: Company name, CAC number, TIN, Admin name and email
- Financial Data: Invoice amounts, client names, payment statuses
- Account Data: Hashed passwords, team member profiles
- Usage Data: Pages visited, feature usage, timestamps, device type
- Communications: Support requests, notification preferences
We do NOT collect: Payment card details. Cards are processed entirely by Paystack (PCI-DSS compliant).
3. How We Use Your Data
- Provide, maintain, and improve the platform
- Process payments and send billing notifications
- Send documents generated by you
- Provide customer support
- Detect and prevent fraud and security incidents
- Comply with FIRS and other Nigerian regulatory requirements
- Send product updates (opt-out available for non-critical emails)
4. Data Sharing & Third Parties
We share data only with:
- Paystack - card payment processing
- Brevo (Sendinblue) - transactional email delivery
- Google Firebase - cloud database and infrastructure
- Nigerian Regulatory Bodies - FIRS, CAC, or law enforcement as required by law
We do NOT sell, rent, or trade your data to any third party for marketing purposes.
5. Data Security
- 256-bit SSL/TLS encryption for all data in transit
- Strict multi-tenant data isolation by Tenant ID
- Bcrypt hashing for all passwords (never stored in plain text)
- Role-based access control (Master Admin, Admin, Staff, SuperAdmin)
- JWT-based authentication with secure token expiry
- Regular security audits
6. Data Retention
- Active data retained for the duration of subscription
- After termination: 90 days for data export, then securely deleted
- Financial records: retained up to 7 years to comply with Nigerian tax law
- Backups purged on a rolling 30-day cycle
7. Your Rights (NDPR)
You have the right to: Access, Rectify, Erasure, Portability, Object to processing, and Withdraw consent. Email privacy@fuji-suite.online to exercise any right. We respond within 30 days.
8. Cookies & Tracking
- localStorage: Stores your auth token and session preferences only
- We do NOT use third-party advertising cookies or tracking pixels
- No Google Analytics on authenticated pages
9. International Data Transfers
Data is stored on Google Firebase servers which may process data in the EU and USA. All transfers are subject to appropriate safeguards in line with NDPR requirements.
1. Our Commitment
Fuji Suite Ltd is committed to providing a high-quality financial management platform. If you are dissatisfied, we want to resolve it fairly and promptly.
2. Free Trial
Every new organisation receives 10 free document generation credits on registration. No credit card or bank transfer is required to start. We encourage you to fully test the platform before committing to a paid plan.
3. Monthly Subscription Refunds
- Full refund available within 7 calendar days of first payment if no documents were generated
- After 7 days or if documents have been generated: non-refundable
- You may cancel at any time; access continues until end of billing period
To cancel: Dashboard → Subscription tab → Cancel Plan
4. Annual Subscription Refunds
- Full refund within 14 calendar days if fewer than 10 documents generated
- Pro-rated refund for unused full months after 14 days: (Unused Months ÷ 12) × Annual Fee
- Pro-rated refunds processed within 10 business days
- The 5% annual discount is forfeited on pro-rated refunds
5. Pay-As-You-Go Credits
- Credits are non-refundable once added to your account
- Unused credits remain valid for 12 months from purchase date
- Credits cannot be transferred between organisations
6. Platform Outages
Verified outages exceeding 48 consecutive hours in a billing month entitle affected subscribers to a pro-rated service credit applied to the next billing cycle. Scheduled maintenance does not qualify.
7. Duplicate or Erroneous Charges
Contact billing@fuji-suite.online with your payment reference. We will investigate and process a full refund within 5 business days. Paystack refunds go to the original card; manual transfer refunds go via bank transfer.
8. Non-Refundable Situations
Refunds will NOT be issued for:
- Account terminated for Terms violation
- Requests after the eligible refund window
- Dissatisfaction with clearly documented features
- Failure to cancel before the next billing renewal
- Third-party service costs (Paystack transaction fees)
- Accounts that generated more than 10 documents in the billing period
9. How to Request a Refund
Email billing@fuji-suite.online with:
- Registered Organisation name and email
- Tenant / Organisation ID (from your dashboard)
- Payment reference or transaction ID
- Reason for the refund request
We acknowledge within 2 business days and resolve within 10 business days.
Support hours: Monday to Friday, 9am to 5pm WAT.
10. Dispute Resolution
Escalate unresolved refund decisions to disputes@fuji-suite.online. If unresolved after 30 days, disputes may be referred to the Lagos Multi-Door Courthouse (LMDC) for mediation before arbitration.